0870 FAQ

What is an 0870 number ?

0870 numbers are charged to the caller at BT Standard national rates no matter where in the UK the caller is calling from.

How can 0870 numbers help my business ?

Research has suggested that 0870 numbers give companies a national and more prestigious image. Which in turn gives customers (and potential customers) a greater level trust and confidence in your organisation.

Research has also shown that prospective customers can be more inclined to call your 0870 number than a competitor's standard 01 or 02 number.

What will it cost me ?

Absolutely nothing ! We make no charges for our 0870 numbers. Unlike most other providers we do no charge any connection fee, yearly rental fees, annual service charge or per minute call charges. Your 0870 number is completely FREE to setup & use !!!

So if it is FREE, how do you make money ?

As a result of interconnect agreements between various carriers, we receive a share of the call revenue generated by the calls you receive.

Do I need new telephone equipment installed ?

No. All changes are carried out at the exchange level and are completely independent of the equipment you have on your site. However if your existing equipment allows, you may wish to change your outgoing number presentation (i.e. your caller id) to your new 0870 number.

How do they work ?

0870 numbers are completely transparent to your current telephone service. The service is simply implemented by mapping your chosen 0870 numbers to your current local telephone numbers. When your clients call the 0870 number they are redirected to your office without any delay in the call whatsoever.

Do we have to change our existing telephone provider ?

Absolutely not. We redirect your new 0870 number on to your existing number. Your telephone provider will neither know nor care that it has happened.

Will our old numbers still work ?

Yes you will still be able to use your current number. But remember your new 0870 number must be dialed for your to receive revenue - so it is in your best interests to start advertising them as soon as possible.

What if we move offices or change our telephone provider ?

If you move (or change your actual phone number for any reason), we simply re-direct your 0870 number(s) to your new number(s).